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International Management Programs
Multicultural
teams possess a high potential for creating new and better ideas based on their
different perspectives and insights. However process losses are caused by mistrust,
miscommunication, misunderstandings due to cultural differences. Based
on a general conceptual framework we can explain your likes and dislikes regarding
certain work procedures and approaches and build up more successful international
work teams. Remote and virtual teams present additional
management challenges and dilemmas. They have to be managed over barriers like
distance, culture, time zones and technology. We need to look at ways to improve
connections and at best practices in selecting the right technologies for communicating
effectively.
Project
Management for Multicultural and Multisite Teams
Provide employees who are spending the majority of their time
managing projects, with the requisite planning, operating, management and communications
and influencing skills, to successfully manage projects and related change activities
in a Multicultural environment. We propose this training
in a form that provides optional pre-work and feedback opportunities, a workshop
on the 'Hard' skills of Project Management and a workshop on the 'Soft' skills
of Project Management. The workshops can also be taken as separate entities if
required. The 'Hard'
skills workshop generally contains the following elements:
- The Why: Strategic Opportunities
- The What:
Scope, Decision Triangle, Work Breakdown Structure, Graphic representation
- The
Who: Stakeholders, Political Mapping, Project Organisation
- The
When: Milestones, Activity sheets
- The
What If: Risk Management Change Management
- The
How Long: Scheduling
- The
How Much: Return on Investment
The
'Soft' skills workshop generally contains the following elements:
- Teamwork
- Team-Roles
- Personality
Preferences
- Influencing Skills
- Negotiating
- Communicating
- Multicultural
and Multisite Teams
"The
way the course was adapted to our emerging problems was very good."
<Return to top> International
Leadership We provide
customised workshops on Leadership, using modules from many of the other workshops
that we list on this website. We have worked with major international customers
to design, structure and deliver a variety of Leadership Programs for Leaders
of varying age and experience. The Leadership teams start at Young High-Potentials,
through Department Leaders up until Corporate Leaders. Main
Topics Covered: - What is Leadership?
- Communication
- Feedback - Motivation - Commitment
- How to deal
with Change - Change Management
- Time Management
- Urgent/Important
- 360 Feedback
- Myers
Briggs Personality Types
- Belbin Team Roles
- How
to deal with differences
- The leader as a Coach
"The
goal to improve our understanding of relationship in our job has been perfectly
achieved." <Return
to top> Teambuilding Using
interactive and experiential activities we focus specifically on developing high-performance
teams that have high levels of trust and efficiency. Main
Topics Covered: - Critical phases in
the development of a team
- Roles and responsibilities
- Communication
in virtual teams
"Very
interesting training. Good interaction between trainers and trainees." <Return
to top> Coaching
on Effectiveness One-to-one
support for managers or other employees, either to deepen the learnings in previous
trainings or to provide coaching and/or mentoring support through specific situations. This
offering is highly flexible and is structured to fit into the busy timetable of
today's executives. Sessions are usually 2 hours in length, focused on a topic
or a problem to be coached, and a program would tend to be around 10 sessions
spread over several weeks if not months. Main
Topics Covered: - The 8 habits of an
efficient and effective manager
- Influencing and
Negotiating
- Coaching colleagues
<Return
to top> Meeting
Facilitation Using
modern facilitation techniques we facilitate meetings and workshops of from 6
to 56 people and more! The process ensures the informing, involving and influencing
possibilities of all participants, so that the level of Commitment is maximised
and permanent and ends with an agreed action plan. We also provide project management
of the activities contained in the plan to support and ensure implementation.
<Return
to top> Virtual
Team Management In
our various workshops, we have come across similar communication problems and
challenges no matter which cultures or personalities are involved. Therefore we
designed an Open course which addresses specifically the problems of multicultural,
virtual teams. Virtual teams may see
situations in a different way, understand and interpret them in different ways
and hence act in different ways. Stress levels increase with multicultural teams
more frequently disagreeing implicitly and explicitly on expectations, relevant
information, and the need for particular decisions. Diversity increases the ambiguity,
complexity and inherent confusion in the team's process. Communication inaccuracies
and lack of trust lead to misunderstanding and decreased effectiveness. Team leaders
must learn to integrate the team's diversity if the team is to function productively. Course
objectives: - Learn to appreciate people who
are different from you and understand the value of other people's contribution
- Learn
to communicate effectively in order to build productive relationships
- Learn
to optimise technology
- Develop common vision, goals
and best practices to meet the needs of both parties
Through
short presentations, discussion, interactive role-play, experiential learning
and activities for immediate application at work, this workshop will help individuals
understand and improve their ability to work and communicate through virtual channels.
A workbook provides guidelines, checklists and exercises as well as real case
studies based on the experience of the participants.
<Return
to top>
Facilitation
Workshop We
in InterConnect believe that the most successful learning experiences are achieved
through experiential events. Participants will learn best to be facilitators by
being facilitators in the workshop.
Over the years that we have run trainings,
coached senior managers and facilitated workshops and other team-events, we have
found that the participants themselves have most of the knowledge and skills that
they need - we are there to set up a trusting environment, use real-life exercises,
and facilitate learning.
Feedback and debrief
will be given by using video sessions. Catering for all learning styles we include
visual and written material with practical tips and checklists.
Topics
include: - The Role of the Group Facilitator
- Different
types of meetings
- Creating the environment
- Managing
difficult participants
- Using effective questions
- Meta
Plan Techniques
- Large group interventions
- Open
Space Technology
<Return
to top> | | | |
Program Benefits
Project
Management Multicultural & Multisite Teams Are
you running very important projects with a multinational team situated in different
sites and even different countries? -
Learn to effectively manage multicultural teams with a balanced hard and soft
skill approach - Maximise
productivity and improve communication habits to optimise project success -
Develop best practices that work across cultures International
Leadership Are
you planning major change programs or developing your high-potential employees
to be the leaders of tomorrow? -
Learn to identify and prepare high potential leaders for success -
Build communication and leadership skills needed for high level success Teambuilding Do
you need to build new teams to run your change programs and business projects? -
Build teams with high levels of trust and efficiency -
Improve team morale and communication practices Coaching
on Effectiveness Do
your managers need to develop themselves, but have problems fitting in the necessary
training into their busy schedule? -
Highly flexible program customized to needs and schedule of managers and employees -
Improve effectiveness, influencing, and negotiating skills Meeting
Facilitation Are
your meetings sometimes ineffective and do not have the hoped for return on the
time invested? -
Improve time management and effectiveness of meetings Virtual
Team Management Are
you frustrated by communication problems and misunderstandings?
Do you feel
you can't trust your remote business partners?
-
OPEN COURSE
1-day workshop for supervisors, managers and project leaders
Facilitation
Workshop Do
you need to facilitate discussions in different kinds of meetings (planning, decision
making,
follow-up etc.)? Do
you want to ensure that everybody gets heard and contributes? |
